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Grievance Redressal (Insurance Sector)
(Click the hyperlinks for PPTs and Speeches)
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09.30-11.00 |
Programme
Address by : Shri C. S. Rao, IAS (Retd.,), Chairman, IRDA Key-note address : Hon. Justice M. B. Shah, Chairman, National Consumers Disputes Redressal Commission.
Address by: Smt. Rajyalakshmi Rao, Member, NCDRC
Hon'ble Justice : I. Venkatanarayana, President, Andhra Pradesh Consumer Disputes Redressal Forum
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| 11:00 -11:15 |
COFFEE BREAK |
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Session-I :
11.15-12.15
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" Insurance Performance : The Two Sides of the Coin"
Speakers:Shri P. A. Chowdary, Insurance Ombudsman and Shri G.V.Rao, ex- CMD, Oriental Insurance Co. Ltd. (OICL)(Shri P.C. James, ED / IRDA, Chairman of the Session) |
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| 12.15 -13.15 |
LUNCH BREAK |
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Session-II:
13.15-14.15 |
" Non-performance; An Insurer's Rationale "
Speakers:Dr. H.C.Jain, ED, LIC of India
Shri M. Ramadoss, CMD, OICL
(Shri. Vepa Kamesam, MD / IIRM, Chairman of the Session) |
| Session-III :
14.15-15.15 |
" Non-Performance; The Consumer's Dilemma"
Speakers: Smt. Pushpa Girimaji, Columnist
Shri P.C.James, ED, IRDA
(Dr. H.C. JAIN, ED / LIC OF INDIA, Chairman of the Session) |
Session-IV:
15.15 -16.15 |
"Ground Realities : An Intermediary' Role"
Speakers: Shri M.M.Siddiqui, Consultant
Shri Moinuddin Mohd. Surveyor
(Shri. P. A. Chowdary, Insurance Ombudsman, Hyderabad) |
Session-V:
16.30 -17.00 |
"Reforms in Insurance Regulations - An Overview"
Speaker: Shri S. V. Krishna Mohan, Jt.Director (Law), IRDA Vote of thanks: Shri G. N. Bhaskar Rau, Faculty Member, IIRM
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